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Conditions for returning
Return policy on products
CULTURAL HERITAGE Skopje provides returning the purchased products and the means granted for them through the web site www.kulturnariznica.mk.
When accepting the shipment the buyer should examine whether it meets the supplied order.
Regardless of the reasons why you want to replace or return the product, you need to submit a written statement indicating the reason, at the following address:
CULTURAL HERITAGE Ltd. Skopje
Petar Drapshin 7a
1000 Skopje , Macedonia
The buyer is entitled to claim in the following cases:
- When delivered products are not ordered;
- When delivered products have an error or are damaged while transportation.
An intact product may be returned within 5 days, together with the attached invoice and be replaced with an appropriate new one.
In the case of reclaiming refunds, you should return the product intact with the attached invoice within 5 days of receipt.
In case of inability to deliver the paid product, we are obliged to give you back the payments on the account from which they were paid within 3 days after the failureis stated.